This bouquet turned out so beautiful!! The shop was so great at getting back to me and making sure everything was right. They didn't have the ribbon I requested and they notified me right away that they didn't have that color and asked me what change I wanted to make and told me the perfect substitute they had on hand. Then there was a mix up with shipping and they immediately solved the problem and got it to me in time for my destination wedding. They turned out so lovely, I have no complaints.